About me

My name is Urszula Wysocka. I am a banking expert.I’m a Ph.D. in economics (banking) at the Warsaw School of Economics and an Executive MBA.

I’m Country Manager for Poland of the global banking organization Efma, where I cooperate with banks’ and insurance companies’ managers from around the world.

I’m also a lecturer, expert, and head of the Business Council at the Warsaw School of Banking. As a content manager.

I create and develop the CFO Club at the ICAN Institute / Harvard Business Review Poland.

I’m a manager with 20-years of experience in the financial sector, where I managed or took part in the projects of the strategy of development, creating value for the customers and risk management.

I worked in companies belonging to the largest financial groups in the world, i.a.:

I cooperate with

Efma logo

Efma

Country Manager Poland
Physical Channels Council Director
WSB logo

Wyższa Szkoła Bankowa

Lecturer, expert, Head of the Business Council
HBRP logo

Harvard Business Review Poland

Projects with/for the banks and other financial institutions, that create their value and position on the market.
TMF Group logo

Programme Manager

International business improvement projects

I work with banks and other financial institutions in creating and implementing the development strategies, strategies for improving business efficiency and sales, projects of designing value creation for clients, and transformation of the branch banking.

I am a mentor and the author of the analyzes and articles as well as training, consulting and educational projects. As a trainer, I focus mainly on supporting managers - I specialize in topics related to employee motivation and involvement, change management and developing the transformation leadership competences.

I cooperate with

KNF logo

Polish Financial Supervision Authority

Supervision and control of the financial institutions.Participated in the international project
"Asset Quality Review".
Santander logo

Santander Bank Poland

Branch banking management.Participated in projects of the sales management in bank and implemented new quality of service.Implemented banking business in new markets.
PZU logo

PZU

Implemented new quality of the sales process and sales management.
Bank Pekao SA logo

Bank Pekao SA

Branch banking management.Implemented new CRM process in the bank.Planning, organizing & launching new branches of the bank.
ZBP logo

Polish Bank Association

Director of program Modern Business Management - the biggest educational program in Poland.

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